The member will need to make an account at https://members.thelab.ms.

Ask them to use the signup kiosk near the front door (it has a badge reader).

Ask the member if they're eligible for one of the discounts listed on the join page . You'll need to set the discount type in their profile at https://members.thelab.ms/admin before they set up billing (only leadership has access to do this).

• Students need to show a valid student ID to prove eligibility
• Veterans need to show one of a few trusted credentials - probably their Veteran Health Identification Card (VHIC) or veteran label on their drivers license

Their profile on the backend also has a checkbox to enable annual billing, otherwise it defaults to monthly.

• Grab a new RFID fob out of the drawer in the signup kiosk desk
• Ask them to navigate to their profile on the kiosk (https://members.thelab.ms)
• Click Bind Key Fob and scan the fob when prompted
• Test it on the door!

In very special cases we may want to enable a key fob that isn't linked to a Stripe subscription. In the bottom of the member's profile on https://members.thelab.ms/admin there is a checkbox to designate the member as “non-billable”.

When this is checked the key fob will be enabled regardless of payment, waiver, email confirmation, disuse, etc. It should only be used when there is a temporary billing issue or for special cases like landlord keys.