Differences

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--- signups [2025/02/24 00:29] – ef2d127d-e37b-942b-aad0-6145e54b0c61
+++ signups [2025/02/25 16:29] (current) – ef2d127d-e37b-942b-aad0-6145e54b0c61
@@ Line 5: / Line 5: @@
 The member will need to make an account at https://members.thelab.ms.
-Ask them to use the signup kiosk near the front door (it has a badge reader).
+They can use any machine in the space if they don't have a phone.
 ## 2. Discounts
@@ Line 15: / Line 15: @@
 - Veterans need to show one of a few trusted credentials - probably their Veteran Health Identification Card (VHIC) or veteran label on their drivers license
-Their profile on the backend also has a checkbox to enable annual billing - otherwise it defaults to monthly.
+Their profile on the backend also has a checkbox to enable annual billing, otherwise it defaults to monthly.
 ## 3. Key Fob
+- Navigate the kiosk's browser to https://members.thelab.ms/kiosk (if it isn't there already)
 - Grab a new RFID fob out of the drawer in the signup kiosk desk
-- Ask them to navigate to their profile on the kiosk (https://members.thelab.ms)
+- Tap the fob on the scanner attached to the kiosk
-- Click `Bind Key Fob` and scan the fob when prompted
+- Ask the member to scan the QR code on the screen
-- Test it on the door!
+- Test the fob at the door!
+## Edge Cases
+### Non-billable
+In very special cases we may want to enable a key fob that isn't linked to a Stripe subscription. In the bottom of the member's profile on https://members.thelab.ms/admin there is a checkbox to designate the member as "non-billable".
+When this is checked the key fob will be enabled regardless of payment, waiver, email confirmation, disuse, etc. It should only be used when there is a _temporary_ billing issue or for special cases like landlord keys.
+### Changing Prices
+Conway (members.thelab.ms) uses prices and discounts defined in Stripe.
+- The Stripe product used must be named "Membership"
+- The monthly price needs to have the lookup key "monthly"
+  - Unsurprisingly, the same goes for yearly (use the lookup key "yearly")
+- Coupons are bound to discount types using metadata fields on the Stripe coupon object.
+  - In the Stripe dashboard for a given coupon, set the metadata key `discountTypes` to a comma separated list of the discount types as they appear in Conway i.e. `student,military,retired`, etc.
+  - Coupons should always use percentage discounts since the same coupon will be used for both yearly and monthly billing periods